Last Updated: September 21, 2026
FOXES Group accepts eligible returns within 30 days of delivery.
Return Eligibility
For a change-of-mind return:
- The return request must be made within 30 days of delivery.
- The item must be unused.
- The blanket must be uncolored.
- The item must remain in its original condition.
- The original contents supplied with the order must be included.
- Proof of purchase is required.
Products that have been colored, washed, used, altered, or damaged after delivery are not eligible for a change-of-mind return.
How to Start a Return
Contact FOXES before returning any product. Please provide your order number, the email address used for the order, the reason for your return, and relevant photos where applicable.
After your request has been reviewed, we will provide return instructions and the applicable return address. Do not send returns to our business mailing address unless FOXES specifically instructs you to do so.
Change-of-Mind Return Shipping
For eligible change-of-mind returns, the customer is responsible for return shipping costs.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, contact FOXES within the 30-day return period and provide photos showing the issue.
Where a physical return is required because an incorrect, damaged, or defective item was supplied, FOXES will cover reasonable return shipping costs where applicable.
Restocking Fees
FOXES does not charge a separate restocking fee for approved returns.
Refunds
Approved refunds are issued to the original payment method after the returned item has been received and inspected, where a return is required. After a refund is issued, banks and payment providers may require approximately 5–10 business days to post the funds to your account.
FOXES currently provides free standard shipping within the United States, so no original standard shipping charge is deducted from eligible refunds.
Cancellations
Orders can only be cancelled before they enter fulfillment. Once fulfillment has started or an order has shipped, this Return & Refund Policy applies.
Contact
FOXES Group
Email: foxes.around.theworld@gmail.com
Phone: +966 56 253 7890